Big Red + Turbo!

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I have been a faithful Verizon (Big Red!) customer since 2002, and absolutely love upgrading to a new phone. I’ve been through Audiovox, LG, Motorola (Droid X), Nokia, Blackberry (!), LG, and my most recent, the beloved Samsung Galaxy SIII.

I was pretty excited about the Droid Turbo and the HTC One M8 (and now M9) and S5 when they were released, but I kept resisting the upgrade because my SIII was so damn good. But last weekend, at the urging of my lovely wife on the occasion of our wedding anniversary, I finally took the plunge and got the Droid Turbo.

WOW. I absolutely love it — it’s simply amazing.

All that talk about the great battery life is no joke. Photo and video quality is excellent. The only downside that I have experienced so far is that there doesn’t seem to be a way to set the default photo size to make smaller pix, but now that big bandwidth and WiFi are pretty much everywhere, it’s not that big of a deal. The speech recognition of Moto (and Google, duh) is quite handy – and remarkable. And the extra 1/5th or so of an inch of screen size makes a HUGE difference in my texting accuracy!

So now I’m back in the Droid/Motorola camp, and happy as can be.

Bonus: when we went to the VZW store (the official one on 10th Avenue South near Walgreens), I was absolutely blown away by the awesome customer service. The sales rep, Trace, was simply delightful — when I asked her how long she had been with VZW, I expected her to say years and years, because she was SO knowledgeable about the products, plans, and accessories — but was amazed when she said she had only been with VZW since October. And Destiny, the gal who did the transfer from my SIII to the Turbo, definitely earned her nickname as the “Guru” of device transfers. She, too, was delightful to work with. In fact, my wife and I had so much fun during our 90 minutes in the store, it honestly felt more like a party. There was music, lots of jokes, some dancing, and even a celebrity impression!

In addition to getting a couple of spiffy cases and a wireless Qi charger, I just *had* to buy a “selfie stick.” Gave it a test-run at work on Thursday — here’s me checking in with my buddy Mike in the weather center at work.

Bottom line: Droid Turbo FTW! And if you want great customer service, go say hi to Trace and Destiny!

UPDATE: Quick video from atop airport hill!


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