If you want to grab a Venti Quad Skinny Latte (or even just a plain cuppa joe) this evening between 5:30 and 8:30, don’t head to Starbucks: all Starbucks stores will be closed today (Tuesday) for three hours in order to complete some “refresher” training. Starbucks CEO Howard Schultz explained in a press release on the company website yesterday:
Tomorrow evening, we will come together in an unprecedented event in our company’s storied history. We will close all of our U.S. company-operated stores to teach, educate and share our love of coffee, and the art of espresso. And in doing so, we will begin to elevate the Starbucks Experience for our customers. We are passionate about our coffee. And we will revisit our standards of quality that are the foundation for the trust that our customers have in our coffee and in all of us.
Sort of like the “safety stand-downs” that the military periodically performs, I suppose. I’m just surprised that Starbucks is doing this with virtually no notice.