Tag Archives: restaurant

WTF Sonic?

Had a craving for a double-bacon breakfast burrito or two, so I headed to Sonic on 10th Avenue South. Unfortunately, I opted to park in a stall instead of using the drive-thru — a mistake that I don’t normally make.

I placed my order at 12:14 pm and settled in to wait for a few minutes, comforted by my Sirius XM.

When the clock hit 12:30, I started to get a bit worried. At 12:40, my worry began turning to frustration. I hit the “order”button” again, to no avail.

At 12:45, I Googled up the phone number for Sonic and tried calling — it just rang and rang and rang.

At about 12:52, I got out of my car and walked up to the door that says EMPLOYEES ONLY, and dared to walk in. The folks behind the counter looked up in surprise, and I told them that I had been waiting for more than 40 minutes. One of them kind of shrugged and said in a semi-apologetic tone that they were very, very busy, and were trying hard to get everyone’s order filled.

I returned to my car and took my frustration to Facebook — posted at 1 p.m., and some kind friends and acquaintances kept me company in the comments.

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About one minute after I posted on Facebook, an employee came out to my car and apologized (sincerely, it seemed), and re-took my order. At 1:06 pm, he delivered my food to me, and again apologized.

Total time from order to delivery: 52 minutes. WTF, Sonic?

And is it kind of weird that everything finally happened literally a minute after I posted on Facebook?

To be honest, I likely would have bailed on the order and kissed my $15 good-bye if it hadn’t been for my beloved Sirius XM, and checking in on the KRTV Facebook page and comments during the agonizing wait.

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xm3

xm2

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Mmmmm….

Guess where?

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Category: Great Falls Montana | Tags:

48

Pretty much the most awesome birthday a guy could ever hope for!

As much as I have loved Great Falls radio, it has fallen too far in the last couple of years, and I *needed* to have more options. To the rescue — my wife, with the AWESOME gift of a Sirius-XM radio for my car! Check out this action:

siriustunage

I will still listen to Great Falls radio occasionally, but holy cow — having satellite radio in the car is just…beyond happy.

Then some amazing, thoughtful, loving, and kind well-wishes from family and friends, primarily via Facebook. All VERY much appreciated — especially this one from my amazing friend Kelly (owner of Treat Animal Wellness down in Boz!) — this has got to be the MOST AMAZING BIRTHDAY CARD / GRAPHIC / IMAGE EVER CREATED IN ALL OF HISTORY. Thank you Kelly!

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(Remember, kids — there is never NOT a good time for DOGE.)

Then I got asked to do a voice-over for a TV commercial — pretty much one of my dreams in life — woohoo! No word yet on when it will air, will let you know.

Then off to a tasty lobster dinner at Dante’s with my wife — excellent service from Ryan, a former co-worker and all-around great guy — and who surprised me with this sinfully delicious chocolate-lava slice of cake!

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And what better way to top off a birthday in Great Falls than stopping in at the Sip-n-Dip to hear the legendary Piano Pat?

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Bighorn Bar & Grill

Now THIS is a nifty “sponsored post” on Facebook that got my attention — “We dare you to find a better burger in great falls.

Bighorn Bar and Grill

It was actually brought to my attention by my wife when she was cruising Facebook last night — she asked me where the Bighorn Bar & Grill is at, and I thought for a minute, and said I didn’t know. She said, “Well, you liked it on Facebook…”

Uh…I did? Turns out that I did indeed — back when it was called Mary’s Midway! It’s the place along Vaughn Frontage Road kind of across the street from Cattlemen’s Cut.

We’d been to Mary’s a few times — good stuff, nice relaxed atmosphere — but not in the last few years. But now apparently it’s got a new owner and a new name — very cool.

So – the Bighorn has issued a challenge! Can’t wait to head out there this weekend and try a burger!

Family Affair

We enjoyed lunch on Friday at the Family Affair restaurant — our first time there!

It’s tucked along the east side of the Snyder’s/Van’s building along 7th Avenue North between 25th and 26th Street. It’s small inside — only 11 tables, very cozy. Nothing fancy — just home-cooked meals. The waitress said that they have been there for 40 years, but based on talking with some friends and co-workers, it’s pretty much a hidden gem — not a lot of people know about it.

Family Affair restaurant

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Celtic Cowboy

We ate at the Celtic Cowboy in downtown Great Falls just a few days after it opened nearly a year ago, and it was…weird.

The overall atmosphere was pretty awesome — it’s a beautiful restaurant and pub, plenty of space, very nice furnishings, lots of Irish-themed posters and decorations and wall-hangings. The Irish-themed menu was a little difficult for me to understand, full of things that didn’t sound too appealing to my very limited tastes, so of course I went with my default: a burger. The beef was pretty good, but it was served on “soda bread” — something I had never heard of, and which was absolutely horrible. It ruined the burger, seriously. The fries were decent, and the service was nice, if not exceptional.

But the really weird part? The plates – and I use the term loosely. They don’t use ACTUAL plates — just flat pieces of something that appear to be made of the same stuff as the little “book” that restaurants present the bill to you in. It might sound like a very small detail, but it was very…disorienting. Stuff on the “plate” is prone to roll around or move, and if you shake a little bit of salt (etc) on your food, the salt (etc) winds up all over the table. And stuffing the side orders such as the French fries into little metal “cups” was similarly odd.

So. We hadn’t dared to venture back to the Celtic Cowboy since then — until today. We had heard rumors that things had been “shaken up” in the kitchen for a while, and that some changes had been made, etc., so we tried it for lunch today, and it was definitely a more pleasant experience.

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