Comments on: Furnace Fiasco

By: ajtooley

ajtooley — Thu, 10 Dec 2009 13:43:44 +0000

Sounds about right for Central Plumbing and Heating. When we were buying our house we found out the furnace was not up to code. We called Central to come make the repairs that would bring it up to code, and their sales guy almost blew the whole sale because he was insistent that the only possible solution was a brand new furnace. He wouldn’t budge, and the seller didn’t want to buy a new furnace just to sell the house. So we got someone else to come in and bring the existing furnace up to code, completed the house purchase, still have that furnace 10 years later, and have never spent a dime with Central.

By: Tatjanna Miller

Tatjanna Miller — Wed, 09 Dec 2009 21:54:03 +0000

Wow! Thanks for the heads up, I don’t think I’m a preferred customer with anyone but my Credit Card company and Maybe the coffee shops I frequent and a few print sites, lol..But I would think my money is just as good as anyone else’ I would also be willing to bet when your freezing you would pay a little more to have a service done quickly…That’s the problem with some of the small town businesses here (BY FAR NOT ALL OF THEM), they pretty much hand big box chains business on a silver platter…CENTRAL PLUMBING heres a thought. Without customers you have noone to serve, therefore you should probably work on your “customer Service” WTG Central Solutions!

By: Randy

Randy — Wed, 09 Dec 2009 21:43:28 +0000

It’s nice to see that customer service is not extinct.

By: Todd

Todd — Wed, 09 Dec 2009 19:33:26 +0000

We had good experiences with Central Solutions when we were still living in Great Falls…very good service!