Hutch has an entry in which he criticizes the service in local restaurants, citing three examples:
So far in my time here in Great Falls, I’ve been disappointed in the quality of service provided in local restaurants. I’m gonna mention three restaurants here. And when I say my piece, it’s still up to you to decide. Elmer’s, Jaker’s, and Sedgie’s… some of the worst service I’ve ever had.
I’ve been here for five years, and let me tell you: I have never received such friendly service anywhere as I have received in Great Falls. Period. In fact, several times during my first few months here, it almost felt like some sort of “Twilight Zone” where everybody is happy and polite and friendly. And I’m not just talking about restaurants, but any retail, service, or government establishment.
Of course, I have had a few less-than-stellar experiences, and I’ll admit that Jaker’s and Elmer’s are two of them (haven’t tried Sedgie’s yet). Not always, or even often, but a few times. Certainly not enough to keep me away.
But I’ll repeat: I have never received such friendly, courteous service as I do in Great Falls. That’s one of the reasons that I love Great Falls (and Montana) so much – friendly, honest people. Most of you know that I have lived in and traveled to many places, so I feel pretty confident in saying that.
So what do you think – does Great Falls rate better or worse on the “service scale,” in your opinion?