Comments on: Skating At Hauer’s

By: Local Gal

Local Gal — Tue, 22 Dec 2009 17:02:30 +0000

Last weekend I had my sons 9th Birthday Party at Hauers and I was completely DISGUSTED with the customer service! The party was to be from 1-3. First of all we all stood outside till 1:05 before they would open the doors. We got in there and the man at the desk was completely rude! I bought a cake at Sam’s club and the manager George told me that they would take $6.00 off the bill for buying my own cake when I booked the party. So we go to our table and there is a slip of paper stating that they would be cleaning the table at 2:45. Ok, no big deal…except for the fact that the girls working there were taking our stuff off the table at 2:25! We had 35 more minutes of that table we had booked. Also when I was in the middle of lighting my sons birthday candles the girl working there was standing in the middle of out party yelling ” who wants ice cream? I don’t know who wants it!” So as I turned around to ask her to wait one minute my son blew out candles and we had to relight them and try again to sing Happy Birthday.
So with the party I got ten skaters and two pitchers of pop. I ordered three pitchers and said I would pay the extra $4.50 for the other pitcher. I went up to pay for the party afterwards and instead of a $44.00 bill they were charging me $72.00! They stated that they counted 13 heads which was right only that not all those heads were skating! The paper states on it $4.50 per additional skater! When I told the man at the desk that not all kids skated he said ” well they ate cake!” Ya they did…..THE CAKE THAT I BOUGHT!!!!! Then they tried to not take the $6.00 off for my cake and were charging me for an extra pitcher of pop that we never got! So my bill went down by a whoping $10.00! I was so unimpressed with this place. I will let every person I know who has kids that this place is a VERY BAD idea to have a party!!!! I have never seen such horrible customer service!

By: david

david — Fri, 15 Jun 2007 02:10:16 +0000

Scott, that would be great! Let me see if I can pull a few details together and rustle up enough interest, and I’ll keep you posted. Thanks!

By: Scott Hershey

Scott Hershey — Thu, 14 Jun 2007 13:28:24 +0000

If you get the rink to go for it, Hershey and Bejay would love to emcee it and promote it on the station. I’m a huge fan of cheesy 70′s and 80′s music and I have enough of it to DJ the event.

By: Ryan

Ryan — Mon, 11 Jun 2007 23:11:02 +0000

I have never before in my life seen such mad moves on wheels, if only you were so graceful without them.

By: mtlibertyproject

mtlibertyproject — Mon, 11 Jun 2007 18:20:04 +0000

Thanks ZenPanda.

By: ZenPanda

ZenPanda — Mon, 11 Jun 2007 07:48:04 +0000

My boys have lost interest in skating…I miss it- Friday nights without kids!
LOL- I’d love to get my skates out & try out the new digs!

Mtlibertyproject- The original Hauers was on 13th st & 17th Ave s (ish) then Allen opened Wheels West in the ’80s by 2Js. They recently sold that building & opened up in the westgate mall!

By: mtlibertyproject

mtlibertyproject — Mon, 11 Jun 2007 05:23:58 +0000

That place is still open? I used to go there as a kid (no longer live in GF). During the ’80′s there was also a place south of 10th Ave So., what was that one called?

By: big mike

big mike — Mon, 11 Jun 2007 00:05:57 +0000

You should get some of those sneakers with the built-in wheels!

By: ajtooley

ajtooley — Sun, 10 Jun 2007 18:27:09 +0000

I tried skating there a couple of months ago, and was cruelly reminded how my center of gravity has changed in the last twenty-five years…